Thanks to customer feedback, we identified that worrying whether the Moocall calving sensor was still on a tail was a concern for some, as well as actually keeping it on the tail. So today, after considerable testing, we have implemented a new feature for your Moocall calving sensor.
If the device falls off a tail, it will now send you an alert.
How it works:
It takes about 10 minutes for this feature to kick in and for the device to understand it is on a tail. Then if it falls off the tail it will send you a message within 30 minutes to let you know.
To update your sensor and avail of this great new free update, all you have to do is plug it into charge for 30 minutes. You will know you have the latest version of the software as your app or MyMoocall dashboard will show the software installed as version 0.1.079.
We hope this gives you further peace of mind and that you now will have confidence that your Moocall Calving Sensor is on the cow.
If you are experiencing any difficulties keeping your sensor on the tail, we have a number of different straps and ratchets available. Please get in touch with our customer support team and they will do their best to help both via additional hardware (straps, ratchets etc) and also advice as to how to attach to the tail. Email firstname.lastname@example.org or call us on +35319696038 to get assistance.
You can also watch the following two videos which outline how to correctly attach to a small dairy tail as well as a larger beef tail. These videos show the lowest point you want to attach the sensor, so aim for slightly higher on the tail than shown.
Fitting Moocall to a large tail:
Fitting Moocall to a thinner tail:
We hope you find this update useful, we are continually striving to improve the product from both a hardware and a software point of view. As always, all feedback appreciated in the comments section below.